Funneling the Crazy with Crafty Community Management
Can you name an epic brand meltdown on social media? As a Community Manager you are prepared for everything possible that could happen, the expected and the unexpected. When hell breaks lose you stand alone in the storm, entertaining to outsiders and frightening for you and your brand.
In those times your greatest advocates will be your fans and your community. Leverage it! Find out how in the above link and comment!
Bravo!